The work, in full.

A quote takes around 90% less time to produce, and every line is checked against the ERP before it goes out.

Two agents handle the whole weekly volume. The work shifts from entering invoices to checking them.

Invoice entry takes 80% less time, and each container run saves about four hours.

The month-end inventory takes a minute instead of four hours. The product data underneath is in better shape than when we started.

The document and the follow-up exist by the time the call ends, instead of waiting for an evening of writing up.

The team can scope an AI project on its own, build it, and say no to the requests that are not worth building.

Every call gets read instead of a sample. Feedback reaches the rep the same day and the CRM is filled from the call.

A lead arrives qualified, with the conversation that produced it, instead of a name and an email address.

Reporting people actually open, because it is the system itself.