Two agents handle the whole weekly volume. The work shifts from entering invoices to checking them.
What they wanted to improve
Around 300 supplier invoices arrive every week, into a shared inbox, mixed in with everything else. Each one had to be spotted, forwarded to accounting, and then entered into the ERP by hand.
What I did
Two agents. The first reads the inbox, recognises which mails are actually invoices, and routes them to accounting. The second enters the invoice in Odoo with the right supplier, accounts and taxes. Invoices are often incomplete, so the second agent is built to stop rather than guess: when something is missing it hands the invoice to a person and says what it could not determine.
The result
The two agents handle the whole weekly volume, and the work shifted from entering invoices to checking them: verifying what the agent read and completing what it could not. The human stays in the loop by design, often enough for that to be a requirement rather than a fallback.